Refunds

If you are not happy with your report, you get your money back.

If your report doesn’t show you something you didn’t know, or you’re not happy with it, use the contact page within 30 days and we’ll refund the full price.

How to ask

Use the contact page, pick Refund request, and give the email address you ordered with and your business name. You do not need to give a reason. We confirm every request by email, usually within one working day.

Delivered, or refunded

The goal is within an hour, but delays may happen. Delivered within 24 hours, or refunded in full, automatically. You do not need to ask.

How long the money takes

Your bank takes about 5 to 10 business days to show a refund. You get the full price back. The card processing fee is our cost, not yours. You keep your report.

What your report shows

Your report shows what the assistants said when we asked. A new business, or one with few reviews, is often named in fewer answers. The report shows who is named instead and what to fix.

Questions: use the contact page. Infinite Customer Systems, LLC.