Terms of service | AI Referral Tracker (https://aireferraltracker.com/terms)

# Terms of service

Last updated October 2026.

## 1. Who we are

AI Referral Tracker is a service of Infinite Customer Systems, LLC (“we”). You can reach us on [the contact page](https://aireferraltracker.com/contact).

## 2. What we sell

We sell a report that shows whether AI assistants recommend your business, who they recommend instead, and what to fix. It is made for your business in your town and delivered to you by email.

## 3. Ordering and payment

You cannot pay on this website. When it opens, we tell you the price in writing before you pay. An order is made only when you agree to it and pay.

Joining the list to hear when ordering opens is not an order. It commits neither of us to anything.

When ordering opens, card payments are processed by Stripe, and we never see or store your full card number.

You must be the owner of the business, or someone the owner has asked to order for them. You are responsible for giving us the correct business name, town and email address.

## 4. Delivery

When ordering opens, we email you a private link to your web report and a PDF copy. The goal is within an hour, but delays may happen. Delivered within 24 hours, or refunded in full, automatically. You do not need to ask.

The link is private to you, but anyone you give it to can read your report. If you want a new link, email us.

## 5. Refunds

If your report doesn’t show you something you didn’t know, or you’re not happy with it, use [the contact page](https://aireferraltracker.com/contact) within 30 days and we’ll refund the full price.

The full policy is on the [refunds page](https://aireferraltracker.com/refunds).

## 6. What the report is

We measure what AI assistants say when we ask them. We use our own standard test questions, sent through each company’s developer interface with web search on, and we ask each question three times to each assistant. We keep every answer for as long as the privacy policy says.

AI answers change from run to run, and from person to person. Your report is a baseline: it shows what we saw on the days we asked. A person using an AI app may see something different.

We do not guarantee that any AI assistant will recommend your business, now or later. We promise no ranking, sales, calls or other result. The fixes in your report are suggestions that target the questions where you are missing.

A report counts how often your business was named.

The businesses in your report come from the AI answers and from public sources. If we cannot confirm that a name in an answer is a business, we still count the answer. A competitor named only there may be missing from the lists.

## 7. How you may use the report

The report is for your business. You may share it with people who work with you, such as your staff, your web designer or your marketing adviser. You may not resell it or publish it as your own research.

## 8. Other companies’ names

OpenAI, ChatGPT, Google, Gemini, Anthropic and Claude belong to their owners. We are not affiliated with them. We name them only to say what we measure.

## 9. Changes and ending

We may change these terms. A change applies to orders made after we post it. We may refuse or cancel an order, and if we do, we refund it in full.

## 10. Contact

Questions about these terms: use [the contact page](https://aireferraltracker.com/contact).

AI Referral Tracker is operated by Infinite Customer Systems, LLC.

Questions? Use [the contact page](https://aireferraltracker.com/contact).

Not affiliated with OpenAI, Google or Anthropic. ChatGPT, Gemini and Claude are named only to say what we measure.

© 2026 Infinite Customer Systems, LLC